HOUSTON'S LUXURY SALON PARTNER
You Built The Salon
We Run the Back Of It
PLB Concierge handles the bookings, the follow-ups, the client retention, and every detail behind the scenes so nothing slips while you're doing the work you built this for.
ACCEPTING A LIMITED NUMBER OF NEW SALON PARTNERS THIS QUARTER.
Kim King
FOUNDER & CEO: PLB CONCIERGE
SOUND FAMILIAR?
You didn't build a luxury brand to run it likethis.
01
NO SHOWS COSTING YOU
You're losing $300+ a week to no-shows with no system to catch them and no one following up on your behalf.
03
ONE ADMIN ERROR. LOST CLIENTS
One bad Google review from an admin mistake can cost you three new clients before you even know it happened.
02
CLIENTS FEEL LIKE A NUMBER
Your clients feel like a number. You know it. You just don't have the time or the bandwidth to fix it right now.
04
YOUR BEST CLIENTS ARE LEAVING
Birthdays go unacknowledged. Follow-ups never happen. Your best clients slowly drift to someone who remembers them.
Your Concierge Services Partner
Luxury
Salon owners don't lose clients because of bad hair. They lose them because of missed calls, dropped appointments, and an experience that didn't match the price tag.
PLB Concierge embeds into your operation as your behind-the-scenes team — handling everything that keeps your chairs full and your clients coming back.
24/7 concierge support-your clients are never left waiting
VIP client experience itineraries-birthdays, bridal, events
Booking & schedule management handled completely
Social Media engagement & appointment reminders
Monthly strategy sessions with Kim directly
Towel & product delivery (Houston area)
Monthly Packages
Base Tier
Posh
Starting at $1,500/mo
100 % virtual
The foundation. Stop losing money to chaos and start running like the luxury brand you are.
-
Booking & Schedule Management
-
Client Confirmations & Reminders
-
Product Ordering & Vendor Coordination
-
Branded Intake & Consultation Forms
-
Monthly Client Experience Report
-
Quarterly Strategy Session with PLB Consultant
-
New Client Onboarding Sequences
Mid Tier
Luxe
Starting at $3,000/mo
100% Virtual operations + Houston-area towel & product delivery
The experience upgrade. For growing salons that need more of a hands-ons operations +luxury touches..
-
Everything in Posh
-
VIP experience itineraries — birthdays, bridal & more
-
Bi-weekly performance report
-
Monthly strategy session with PLB Consultant
-
Towel & product delivery (Houston, scheduled)
-
Review monitoring & response
-
Win-back campaigns (30/60-day)
Premium Tier
Icon
Starting at $5,000/mo
100% Virtual-first + scheduled on-site support
The full picture. White-glove operations, on-call support, + PLB Consultant your corner every week.
-
Everything in Luxe
-
On-call PLB support for all client & brand needs
-
White-glove add-ons: event hosting, client gifting
-
Premium vendor partnerships
-
Weekly performance report
-
Direct line to PLB Consultant+ monthly strategy session
-
Full reputation management suite
-
Win-back campaigns (30/60/90-day)
.jpg)
À la Carte
Choose exactly what you need no minimums. Just luxury support handled personally by PLB Concierge.
Your Terms. Our Standard.
Flexible
Mix and match exactly what your salon needs billed only for what you use.
-
Concierge Support On-demand operational support when you need it most. Available in 4-hour blocks — we step in so nothing skips a beat. From $125/hr
-
Towel Service — PLB Supplied We bring the linens. Fresh, laundered, and ready for your clients every time. From $297/mo
-
Towel Service — Client-Owned Already have your own towels? We handle the pickup, laundering, and delivery — you just focus on your clients. From $197/mo
-
Review Monitoring & Response Your reputation is everything. We monitor, manage, and respond to your reviews to protect and elevate your brand image — so you always look as good as your work. From $500/mo
1
2
Need Us for a Day? Done.
Premium
Big day coming up? We show up fully ready so you don't have to think twice.
-
Private Assistant for a Day Your own dedicated concierge for up to 8 hours. Wherever you need us, whatever you need done — we show up and handle it. $750/day
-
Luxury Retail Merchandising Setup First impressions sell. We design and set up a polished retail display that reflects your brand and moves product. From $1,200
-
Event Hosting Support From prep to the final guest — we handle the details so you can be present, polished, and in your element. From $1,500
-
New Client Onboarding Setup Start every client relationship the right way. We build out a seamless onboarding experience that sets the tone for a luxury partnership. $400 one-time
MEET KIM
Built by Someone
Who's Been in the Room.
Twenty-five years in luxury sales and client experience. A career built inside the world of high-touch service, high-ticket clients, and brands that do not compromise.
PLB Concierge exists because talented salon owners deserve an operational backbone that matches the brand they have built. Not another task on your list. Not a generic service. A dedicated team that runs the back of your business the way you run the front of it with intention, with precision, and with a standard that reflects your worth.
PLB is for the stylist who has already built something real. Now it is time to run it that way.
FOUNDER & CEO, PLB CONCIERGE · HOUSTON, TX
Kim King
Available OnlinePLB Concierge is currently accepting new salon partners in the Houston area.
30 min
© 2026 PLB Concierge